What you don't know is integration with the Madad electronic platform

In alignment with Saudi Arabia’s Vision 2030, the Mudad electronic platform was launched to protect workers’ rights and organize wage disbursement in a transparent and systematic manner. Learn how to effectively integrate with Mudad and enhance the employer-employee relationship through this article.

What is Mudad?

The Mudad electronic platform represents a significant advancement in protecting workers' rights in Saudi Arabia. It began its journey in 2013 as the "Wage Protection Program" adopted by the Ministry of Human Resources and Social Development, aimed at ensuring employees receive their salaries on time and in the agreed-upon amount. In 2020, this program became mandatory for private sector establishments, leading to the development of the Mudad electronic platform to further digital transformation and reduce cash transactions. This initiative is supported by various government entities, including the General Organization for Social Insurance and the Ministry of Human Resources, with substantial backing from the Saudi Central Bank.

What Services Does Mudad Offer?

Mudad provides a variety of services to ensure the protection of workers' rights and facilitate wage management operations, including:

1. Automatic linkage with the Wage Protection System (WPS), allowing easy detection and correction of system violations.
2. Effective management of establishment and employee data, with quick modification capabilities.
3. Rapid processing of payroll data, with options to add allowances, deductions, and bonuses.
4. Detecting data errors and giving employees the right to object if there is any salary discrepancy.
5. Efficient payroll management, with employee data being drawn from social insurance, reducing the need for data re-entry.
6. Issuing electronic wallets for employees who do not have bank accounts.
7. Collaboration with several approved banks such as Riyad Bank, ANB, Alinma Bank, STC Pay, and National Commercial Bank (NCB).

How to Register on Mudad?

To register on the Mudad electronic platform, follow these steps:

1. Visit the "Mudad for Payroll" website and click on the registration button.
2. Choose the Wage Protection System.
3. Enter your login information and wait to receive the verification code via SMS on your mobile number registered with Absher.
4. Enter all the required basic data to complete the registration process.
5. Input your bank account information and select the appropriate plan for your establishment.
6. Select the establishment you wish to protect its wages from the available list linked to your ID number in the Mudad system.

Contract Documentation Service Electronically via Mudad

The Mudad platform offers a unified and easy electronic contract documentation service, allowing private sector employers to document workers' contracts using a contract template that complies with Saudi labor law. Follow these steps to document contracts:

1. The employer logs into Mudad Business and selects the contract documentation service.
2. Select the employee concerned with the contract documentation and complete their data.
3. Send the contract to the employee to confirm its documentation via the Wage Protection System "Mudad," and the employee must agree to the documentation within a specified period to avoid automatic cancellation.
4. The employee has the right to accept or reject the contract documentation, providing reasons for any rejection, allowing the employer to correct errors and re-submit the contract.

How to Contact Mudad

You can contact the Mudad electronic platform through the following means:

• Customer service phone number: 920010104
• Follow Mudad customer service on Twitter: @Mudad_Care

These methods are available for contacting Mudad to obtain assistance and support regarding the provided electronic services and procedures.

Integration Between DocSuite HR System and Mudad

We are pleased to announce the integration between the DocSuite HR system and the Mudad platform in Saudi Arabia, a long-awaited feature by our users in the Kingdom. Financial account managers can now send employee salaries directly to the Mudad platform.

Mudad is an electronic system that enables the management of all employee affairs and payroll operations through direct connection with banks and the Ministry of Labor and Social Development in Saudi Arabia. It offers multiple features for small and medium-sized business owners. With the integration of the DocSuite HR system with the Mudad platform, you can make payments, monitor payment status, and cancel payments through various Saudi banking channels.

Advantages of Integration with Mudad

Integration with Mudad includes key benefits such as ease of use, accuracy, and efficiency in managing payroll and employees. Major advantages include:

Payroll Management:

 Manage payroll easily through the DocSuite HR system, controlling all aspects of payroll management, including attendance, leave requests, and salary disbursement directly from within the system. Payroll transfers are completed within 24 hours without needing to download or upload bank files, and payment status can be monitored directly from the DocSuite HR system.

Monitoring Payroll Payments:

Easily monitor payroll payments, verify successful transfers, or identify errors requiring review, ensuring timely salary delivery to employees. This allows HR managers and financial officers to ensure efficient and effective salary disbursement.

Uploading Wage Protection Files:

With this integration, there is no longer a need to manually upload Wage Protection files. Once payroll transfers are successfully completed through the DocSuite HR system, Mudad automatically uploads the Wage Protection file on your behalf, saving time and effort.

DocSuite HR System and Mudad Electronic Platform

The DocSuite HR system plays an essential role in HR management by organizing and documenting various employee-related processes such as attendance, payroll management, bonuses, and necessary reports. The integration of DocSuite HR with Mudad provides several benefits, including:

Ensuring timely salary disbursement:

 Mudad began as the "Wage Protection Program" to ensure employees receive their salaries on time and in the agreed-upon amount, protecting their financial rights and enhancing financial stability for them and their families. The DocSuite HR system helps achieve this smoothly.

Facilitating HR communication and management:

 The integration between DocSuite HR and Mudad simplifies communication between management and employees, allowing employees access to their personal information and requests. Management can also manage orders, permissions, and necessary reports flexibly and effectively.

Increasing HR management efficiency and effectiveness:

Through automation and electronic operation in the DocSuite HR system, Mudad helps companies and institutions streamline HR administrative processes, increasing efficiency and effectiveness while saving time and effort.

Enhancing compliance with labor regulations:

 By integrating DocSuite HR and Mudad, companies can strengthen compliance with labor laws and local regulations, reducing legal risks and maintaining the company's reputation.

Improving employee experience:

 By providing advanced and easy-to-use digital means, Mudad improves employee experience and satisfaction, boosting loyalty and affiliation to the company.